1. GENERAL POLICY

At FiveMod, we provide digital products, including software and license keys.
Due to the nature of these products, all sales are generally final.

By completing a purchase, you agree to this Refund Policy.

2. NO RIGHT OF WITHDRAWAL (DIGITAL PRODUCTS)

Digital products are non-tangible and delivered instantly.
Therefore, you waive your right of withdrawal once the product has been delivered or accessed.

This applies in accordance with applicable digital goods regulations.

3. NO REFUNDS

We do not offer refunds in the following cases:

• You changed your mind after purchase
• You purchased the wrong product
• Your system is incompatible
• You did not read the product description
• You no longer need the product

It is your responsibility to review all product details before purchasing.

4. EXCEPTIONS (VALID ISSUES)

We may offer a replacement (not a refund) in the following cases:

• The license key is invalid
• The product was not delivered
• There is a technical issue caused by us

In such cases:

• You must contact support
• Provide proof of purchase
• Provide clear evidence of the issue

If the issue is confirmed, we will:

• replace the product, or
• fix the issue

5. NO LIABILITY AFTER DELIVERY

Once a product has been delivered:

• You are responsible for storing it securely
• We are not responsible for lost, stolen, or shared keys
• Misuse does not qualify for refunds

6. LIFETIME ACCESS DISCLAIMER

Products may include “lifetime access”.

This means access is granted for as long as:

• the product is supported
• the service is active

If the project is discontinued, no refunds will be issued.

7. FRAUD & ABUSE

We reserve the right to:

• refuse refunds or replacements in case of abuse
• suspend accounts involved in fraud
• block users attempting to exploit the system

8. CONTACT & SUPPORT

For any issues, please:

Join our Discord server and create a support ticket.

discord.gg/fivemod

Last updated: 16.04.2026